Frequently asked questions

Our dedicated team is committed to providing exceptional customer support.

What is Ride?

Ride is an electric mobility solution designed to redefine urban transportation. We offer practical electric vehicles through a flexible subscription model, providing simplicity and convenience for all your journeys around town.

How does the subscription model work?

Our subscription model is designed to be flexible and user-friendly. You can choose from various subscription plans based on your needs, whether you need a vehicle daily, weekly, or monthly. Each plan includes maintenance, insurance, and customer support.

What types of electric vehicles does Ride offer?

Ride offers a variety of electric vehicles to suit different needs, including electric bikes, scooters, and compact cars. Each vehicle is chosen for its practicality, efficiency, and ease of use in urban environments.

How do I subscribe to Ride?

To subscribe, simply visit our website or download our mobile app. Select your preferred vehicle and subscription plan, and complete the registration process. Once your subscription is confirmed, you can pick up your vehicle or have it delivered to your location.

What is included in my subscription?

Your Ride subscription includes the use of the electric vehicle, comprehensive insurance, regular maintenance, and 24/7 customer support. You also have access to our network of charging stations across the city.

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